Here’s how to disable them so you can tell if they’re the issue. If the Outlook client starts behaving oddly, one of the first things to do is see whether add-ins are causing the problem. Select the add-in to display additional information about the add-in in the right pane The add-in supplier is listed in the provider column. For most add-ins, you can find the company that supplied the add-in by selecting File > Add-ins. If that doesn’t solve the issue, contact the company that supplied the add-in. If an Outlook detects a problem with an add-in, you can uninstall and reinstall the add-in. Outlook soft resiliency add-in notificationsįor some scenarios (or events), Outlook doesn’t disable the unhealthy add-in automatically, but takes a more softened approach where it shows the following notification and provides an option to disable in case you want to disable it yourself. If the unhealthy COM add-in is in Always Enabled List, it allows you to choose from one of the following optionsĭo not monitor the add-in for the next 7 daysĭo not monitor this add-in for the next 30 days In the case where the unhealthy COM add-in is automatically disabled by Outlook or disabled by you, the dialog box will give you an option to check ‘Always enable this add-in’.Ģ. You can also reach the dialog when you click on View Disabled Add-ins or View More Details from the notification that pops up.ġ. It will show the average delay time next to each unhealthy add-in. Or, if the add-in is Always Enabled by the user, then Outlook displays the reason why it marked the add-in as unhealthy in the warning notification and seeks permission from you to disable it when you select View More Details Fixing Outlook unhealthy add-in notificationsĪll the unhealthy COM add-ins are listed under the dialog File -> Slow and Disabled COM Add-ins.
When this happens, Outlook displays a warning in the notification bar When such issues arise, Outlook will perform one of two actions:ĭisable the add-in automatically. These problems could be due to latency of events such as switching between Outlook folders, arrival of new emails, opening Calendar items, etc. Since add-ins are separate programs, occasionally an Outlook COM add-in can encounter problems that slows down the rest of Outlook.
For example, if you use a password management service or an online meeting service, including Skype, you may have an Outlook add-in assisting you. All rights reserved.Outlook add-ins and COM add-ins are programs that run within Outlook and perform actions that Outlook doesn’t provide. © 2021, The Sage Group plc or its licensors. Browse to %AppData% and delete or rename the Sage folder.Browse to %ProgramFiles(x86)%\Sage and delete or rename the CRM Client Tools folder (if present).Right-click cmd.exe and select Run as administrator.Įnter the following command to go to the Downloaded Program Files folder:
On your computer, click Start and type cmd in the Search field.Right-click Sage CRM Client Applications and click Uninstall.For example, click Control Panel | Programs | Uninstall a program. You can ask your system administrator if you don't know or if you are not comfortable performing the following steps. Before you uninstall the plugin, you should ensure you're a local administrator of your machine.